FAQS
ACCOUNT
To place an order, registration is mandatory. You can register in the CREATE AN ACCOUNT area at the top right.
SHIPPING FEES
Shipping costs vary depending on the destination country, you will find all the specifications in the Shipping Policy entry.
SHIPPING TIMES
Shipments are made daily and orders placed before noon are shipped the same day.
Delivery times vary depending on the destination country, you will find all the specifications in the SHIPPING POLICY entry.
COURIERS
We use DPD to ship throughout Europe and DHL for all other worldwide destinations.
REQUEST FOR SIZE GUIDE
Where possible we have provided detailed diagrams of the dimensions of our products.
In case of further requests on the measures do not hesitate to contact us.
HOW TO PAY
We accept payments via - credit and debit cards via our secure Nexi server. -PayPal. You will be redirected to the Paypal page to complete the payment.
WHOLESALE ACCOUNT
Exclusive to shops but not individual customers. The minimum order quantity is 250€ + VAT. VAT is not applicable to countries other than Italy.
Before you can access the wholesale area you will need to register your business details in the CREATE ACCOUNT area. Wait up to 48 hours, you will receive an activation confirmation email.
Once your account has been registered and activated, you will be able to access the wholesale area of the website and view the reserved prices and stock availability.
For further information, please write to info@eizosport.com