Terms and Conditions

Effective Date: December 5, 2025

1. SCOPE, IDENTITY OF THE SELLER, AND GOVERNING LAW

1.1. These General Terms and Conditions of Sale and Use (hereinafter referred to as the "Terms") constitute the exclusive legal framework governing all commercial transactions and interactions undertaken through the e-commerce platform accessible at the domain www.eizosport.com (the "Website"). The Website offers retail sales of boxing gloves, punch mitts, training equipment, and specialized combat sports apparatus, addressing both final consumers (Business to Consumer or B2C) and professional purchasers (Business to Business or B2B). The distinction between these client categories carries substantial legal significance, as divergent statutory protections and contractual principles apply to each segment.

1.2. The contractual party offering products through this e-commerce platform and bearing responsibility for its operation is:

Global Distribution S.A.S. di Fabio Niccolai & C., a partnership registered and constituted under the laws of the Republic of Italy, maintaining its registered office and principal place of business at Via Lorenzo il Magnifico 10, 50129, Firenze (FI), Italy. The company registration particulars include P.IVA and C.F. 02342200488. For formal correspondence and inquiries pertaining to these Terms, communications may be directed electronically to info@eizosport.com.

1.3. The legal framework governing these Terms and all resulting transactions derives principally from the Italian Consumer Code (Legislative Decree No. 206 of 6 September 2005), which implements and supplements European Union consumer protection directives, including but not limited to Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights. Matters not specifically addressed herein shall be governed by the Italian Civil Code and applicable provisions of European Union law.

1.4. The completion of any purchase through the Website constitutes the Client's full, unconditional, and unreserved acceptance of these Terms. Clients are strongly encouraged to review these Terms in their entirety prior to the submission of any order.

2. CLIENT REGISTRATION AND ACCOUNT OBLIGATIONS

2.1. Access to certain functionalities of the Website, including but not limited to order placement and participation in promotional programs, necessitates the creation of an individual user account. Clients may register using a valid electronic mail address.

2.2. Accuracy of Information: The Client warrants and represents that all information provided during the registration process, encompassing personal identification data, shipping and billing addresses, and contact particulars, is truthful, accurate, current, and materially complete. Global Distribution S.A.S. relies upon the absolute veracity of such data for the proper execution of contractual obligations. Any inaccuracies resulting in failed delivery, misrouted shipments, or administrative complications shall be attributable solely to the Client.

2.3. Account Security: The Client assumes full and exclusive responsibility for maintaining the confidentiality and security of their account credentials, including passwords and any associated authentication mechanisms. All activities undertaken through the Client's account shall be legally attributed to the account holder. Global Distribution S.A.S. disclaims liability for losses arising from unauthorized account access, except where such security compromise resulted directly and exclusively from demonstrable gross negligence on the part of the Seller.

2.4. Modification or Termination: Global Distribution S.A.S. reserves the unilateral right to suspend, restrict, or terminate any account that appears to be utilized fraudulently, in violation of these Terms, or in a manner prejudicial to the legitimate business interests of the Seller or other clients. Such action may be undertaken without prior notification where circumstances reasonably warrant immediate protective measures.

3. CONTRACT FORMATION AND ORDER PROCESSING

3.1. The display of products and corresponding prices on the Website constitutes an invitation to treat pursuant to established principles of contract law and shall not be construed as a legally binding offer to sell. The Client initiates the contractual process by submitting an order through the electronic ordering system.

3.2. Client's Offer: The electronic submission of an order represents the Client's legally binding offer to purchase the products specified therein, subject to these Terms. By submitting an order, the Client confirms acceptance of all applicable conditions, including price, quantity, and delivery particulars.

3.3. Acceptance and Contract Conclusion: Upon order submission, the Client shall receive an automated electronic acknowledgment confirming receipt of the order data. This preliminary communication serves purely as confirmation of data receipt and does not constitute acceptance of the Client's offer. The sales contract is formally and conclusively concluded only upon the subsequent issuance by Global Distribution S.A.S. of an Order Confirmation email, which confirms that the ordered goods have been dispatched from the warehouse. This two step process provides clarity regarding the precise moment of contractual formation.

3.4. Product Availability: All transactions remain contingent upon actual product availability at the time of order processing. Should Global Distribution S.A.S. determine, subsequent to Order Confirmation, that a specific product is unavailable, the Client shall be informed without undue delay and offered either a replacement product of equivalent quality and value or a full reimbursement of any monies already remitted for the unavailable item.

4. PRICING AND PAYMENT TERMS

4.1. Currency: All prices displayed on the Website are denominated in Euros (EUR) unless otherwise indicated for specific geographic regions.

4.2. VAT Treatment: Prices indicated for B2C transactions within the European Union include Value Added Tax (VAT) at the applicable Italian statutory rate. Prices for B2B transactions are generally presented exclusive of VAT, with the final invoice conforming to applicable reverse charge mechanisms or international VAT regulations based upon the Client's registered jurisdiction and valid VAT identification number.

4.3. Additional Charges: The displayed price of products does not include shipping costs, handling fees, or any customs duties, import taxes, or levies that may be assessed by destination countries. Such additional charges shall be calculated and displayed separately prior to order confirmation.

4.4. Accepted Payment Methods: Global Distribution S.A.S. accepts payment via the following instruments: American Express, Apple Pay, Bancontact, Google Pay, Mastercard, Maestro, PayPal, Shop Pay, UnionPay, and Visa. Payment processing is conducted through certified third party payment gateways. The Seller disclaims responsibility for delays or supplementary charges imposed by payment service providers.

5. SHIPPING, DELIVERY, AND RISK TRANSFER

5.1. Global Distribution S.A.S. undertakes to arrange delivery of purchased goods to the address specified by the Client. Shipping occurs with reputable couriers within 24 to 48 hours of dispatch. Estimated delivery timeframes communicated to Clients constitute nonbinding estimates; guaranteed delivery dates cannot be assured.

5.2. Risk Transfer (B2C): For consumer transactions, the risk of loss or damage to goods passes to the B2C Client only at the moment when the Client, or a designated third party other than the carrier, acquires physical possession of the goods. This provision accords with the mandatory requirements of the Italian Consumer Code.

5.3. Risk Transfer (B2B): For business transactions, absent specific contrary agreements, risk passes upon delivery of goods to the first carrier responsible for transportation, consistent with commercial contract principles under the Italian Civil Code.

5.4. Import Duties and Taxes: The Client bears exclusive responsibility for all import duties, customs fees, taxes, and related charges assessed by destination countries outside the European Union. International clients are strongly advised to verify potential import costs prior to order placement.

6. POLICY ON RETURNS, WITHDRAWAL, AND REFUNDS

6.1. Consumer Right of Withdrawal (B2C Sales)

6.1.1. Thanks to European Directive 2011/83, consumers have at least a 14 day right of withdrawal following online or distance purchases. For B2C Clients, pursuant to Article 52 et sequitur of the Italian Consumer Code, the Client possesses the right to withdraw unilaterally from the contract without providing any justification and without incurring penalties, except as specified herein.

6.1.2. Withdrawal Period: The statutory period of fourteen (14) calendar days commences on the day following that on which the Client, or a third party designated by the Client (other than the carrier), acquires physical possession of the goods. Where an order comprises multiple shipments, the period begins from receipt of the final item. The statutory withdrawal period is extended to 30 days for contracts concluded during unsolicited home visits or excursions.

6.1.3. Exercise of Withdrawal Right: To exercise the withdrawal right, the Client must communicate their decision through an unequivocal statement directed to info@eizosport.com, or alternatively by completing and submitting any applicable return request form available on the Website. Such communication must include the Client's identification data, order number, and specification of products intended for return.

6.1.4. Conditions for Valid Return: Goods must be returned to Global Distribution S.A.S. at the address specified in Section 1.2 within fourteen (14) calendar days following notification of withdrawal. For the withdrawal to be effective, goods must be returned in original condition, meaning unused, complete with all original internal and external packaging, tags, seals, and accompanying accessories or documentation. The consumer shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

6.1.5. Costs of Return: The consumer shall bear the direct cost of returning the goods unless the trader has agreed to bear them or the trader failed to inform the consumer that the consumer has to bear them.

6.1.6. Exclusions from Withdrawal: The right of withdrawal is legally precluded in the following circumstances, in accordance with Article 59 of the Italian Consumer Code:

(a) Goods manufactured according to the Client's explicit specifications or items that are clearly personalized;

(b) Sealed goods which have been unsealed after delivery and which cannot be returned for reasons of hygiene or health protection;

(c) Online digital content, if the consumer has already started downloading or streaming it and agreed that they would lose their right of withdrawal by starting the performance;

(d) Goods which, by reason of their nature, are inseparably mixed with other items after delivery.

7. COPYRIGHT POLICY AND INTELLECTUAL PROPERTY PROTECTIONS

7.1. Provisions related to Italian copyright law (diritto d'autore) are found in Law No. 633 of 22 April 1941 (along with its various amendments). Certain fundamental provisions are also found in the Italian Civil Code of 1942, Articles 2575 to 2583. All content displayed on the Website, including but not limited to textual content, photographic images, product designs, logos, graphic elements, instructional materials, technical specifications, and the underlying software code, constitutes the exclusive intellectual property of Global Distribution S.A.S. or is utilized pursuant to valid license agreements.

7.2. Italian copyright law is based strongly on authors' rights. Exceptions to authors' exclusive rights are limited and are generally interpreted restrictively by the courts.

7.3. The Italian legal framework protects works that exhibit a creative nature, covering various domains such as science, literature, music, visual arts, architecture, theater, and cinematography. The core element of protection is creativity, which manifests in two fundamental requirements: novelty and originality.

7.4. Protected Elements: The following elements present on the Website are expressly protected under applicable copyright and intellectual property laws:

(a) all product photographs, including those featuring boxing gloves, training equipment, and accessories;

(b) textual descriptions, technical specifications, and marketing materials;

(c) the distinctive layout, arrangement, and overall aesthetic presentation of the Website;

(d) the "Eizo Sport" trademark, brand name, and associated logos;

(e) proprietary technology descriptions, including but not limited to references to XMF technology, XPROOF materials, and JTW foam reinforcement systems;

(f) the underlying software, database architecture, and website programming code.

8. THIRD PARTY INTEGRATIONS AND SERVICES

8.1. The Website incorporates functionalities from third party service providers, including but not limited to analytics platforms, advertising networks, and payment processors.

8.2. Limitation of Liability: The Client acknowledges that third party services operate under their respective terms and conditions, and their privacy and data handling practices fall outside the operational control of Global Distribution S.A.S. The Seller expressly disclaims liability for the acts, omissions, or data processing activities of such third parties.

9. WARRANTIES AND LIMITATION OF LIABILITY

9.1. Global Distribution S.A.S. warrants that products sold are free from manufacturing defects and conform to contract specifications at the time of delivery, subject to the Legal Guarantee provisions in Section 6.3.

9.2. Exclusion of Consequential Damages: To the maximum extent permitted by applicable law, Global Distribution S.A.S. shall not be liable for indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, or data loss, arising from the use or inability to use purchased products.

9.3. Maximum Liability Cap: The aggregate liability of Global Distribution S.A.S. under any claim arising from a contract of sale, whether in contract, tort (including negligence), or otherwise, shall not exceed the purchase price paid by the Client for the specific product giving rise to the claim. This limitation does not apply where mandatory consumer protection laws prohibit such restrictions.

10. GOVERNING LAW AND JURISDICTION

10.1. These Terms and all resulting contracts shall be governed by and construed in accordance with the laws of the Republic of Italy.

10.2. Jurisdiction (B2C): For B2C Clients, disputes shall be subject to the jurisdiction of the court of the Client's place of residence or domicile in Italy, or as otherwise mandated by Regulation (EU) No. 1215/2012 on jurisdiction and the recognition and enforcement of judgments.

10.3. Jurisdiction (B2B): For B2B Clients, the Court of Florence (Tribunale di Firenze), Italy, shall have exclusive jurisdiction over any dispute arising from or related to these Terms.

11. AMENDMENTS AND SEVERABILITY

11.1. Global Distribution S.A.S. reserves the right to modify these Terms at any time. Amendments shall be communicated through publication on the Website with an updated Effective Date. Modifications shall not apply retroactively to orders already confirmed.

11.2. If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not affect the validity and enforceability of the remaining provisions.

12. CONTACT INFORMATION

Global Distribution S.A.S. di Fabio Niccolai & C.
Via Lorenzo il Magnifico 10, 50129, Firenze (FI), Italy
Email: info@eizosport.com