FAQ's

ACCOUNT

To place an order you need to register. It's that easy! Just click at the top right, in the CREATE YOUR ACCOUNT area.

SHIPPING FEES

(Shipping costs vary according to the country of destination, but you will find all the necessary information in the SHIPPING area).

SHIPPING TIMES

With us shipments are processed daily. Also, if the order is placed before 12pm, it will be shipped the same day.

Shipping times vary depending on the country of destination, but you will find all the necessary information in the SHIPPING area.

COURIERS:

To ship your orders, we turn to the most reliable couriers in Italy and in the world:

BRT - Italy.

DPD - Europe.

DHL - Rest of the world.

SIZE GUIDE REQUEST

We are always very careful in providing details on the dimensions of our products, however, if you have more information, please contact us!

HOW TO PAY

1- Credit or debit card, with security guaranteed by our server.

2- PayPal. (the transaction will be completed through the dedicated page and guaranteed by PayPal).

3- Cash on delivery, on delivery, but only for Italy

4-Bank transfer

WHOLESALE ACCOUNT

Accounts reserved for wholesalers refer only to physical and online stores.

The minimum order is € 250 + VAT

If you have a shop, you will need to indicate your business information in the CREATE ACCOUNT area. Within 48 hours, you will receive a confirmation email.

Once your account is registered and activated, access the dedicated WHOLESALE area where you can check prices, availability and proceed with the order independently.

For further questions, please email us at info@eizosport.com

MONEY BACK GUARANTEE

If you are not satisfied with your purchase, remember that you can return any * item within 7 days, choosing between a refund, voucher or exchange.

* Except: mouthguards, groin guards, custom clothing or equipment, gift certificates.

(The warranty does not cover product defects resulting from normal wear and tear, abnormal or improper use, accidental events).

RECOMMENDATIONS FOR RETURNS.

Tracked shipping is preferable.

Shipping costs are not refunded.

Also remember that Eizo makes every effort to process the return within three days of receipt and, for your peace of mind, as soon as the process begins, we will send you a confirmation email.